Billing and Invoices

To edit billing information, click the "Edit"-Link at the right box.

To Download your Invoices Please log in to your tideways account and use the following link. https://app.tideways.io/settings/billing

Then you will see the following screen.

Now you can select your organization by clicking on Details.

Now you can see the following screen where you can click on the button Change Subscription Details & View Invoices.

Then you can see the following screen. Now you can select the Invoice you need and download it.

You can see where the invoice emails are currently sent to on the following screen. You can change the invoice emails by clicking on the button "Change Invoice Emails".

The following screen will open. Here you can list all emails, that should receive the invoice email as a comma seperated list.

You can pause your subscription. For that you have to click on the button Cancel/Pause Subscription.

The following screen will open. Here you can click on the button pause subscription.

Now you have successfully paused your subscription. You can see the date where your pause will start.

You can cancel your subscription directly from the billing details page. For that please click on the button Cancel Subscription.

The following screen will open. It will be helpfull for us to know the reason why you are cancelling your Subscription. We will be happy when you give us your feedback.

Now you have successfully cancelled your subscription.