Billing/Invoices

After subscribing to Tideways, we send a monthly or yearly invoice attached as a PDF to the invoice e-mail address, entered during the checkout. The Tideways UI allows viewing of the billing details, all invoices, and making changes.

In the top navigation click Settings  Billing.

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For each organization one invoice is generated. Click on "Details" to continue for a selected organization.

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Finally, click the Button Change Subscription Details & View invoices. A screen opens with subscription, billing information, and invoices informations, as in the following screenshot.

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Changing the Billing Email Address

To change the billing e-mail address, click the select box at the top-right side.

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Edit Billing Information

To edit billing information, click the "Edit"-Link at the right box.

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View and Download Invoices

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Cancel Your Subscription

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Still need help? Email [email protected]