Tideways automatically detects PHP fatal errors and exceptions and then de-duplicates (or aggregates) them. Error details include the message, stacktrace, and context information. These details help you fix your customer’s bugs as quickly as possible.
Error de-duplication aggregates, or avoids duplicating, errors which happen either at the same place or for the same reason. This functionality helps ensure that you have a more realistic, and less obscured assessment of errors occurring in your application. De-duplication is achieved based on a hash (or fingerprint) of:
The exception class name
All frames in the stacktrace of the exception/error, using only the class/function names, not the file name and the line where the error occurred.
When combined with the Deployment Events feature, then error occurrences since the last release are reset to zero, re-triggering "New Exception" notifications, if the error still occurs.
Tideways provides four error-tracking workflow options; these are:
Resolve changes status to "Closed". The error automatically re-opens if/when the error reoccurs.
Ignore changes the error’s status to "Ignored", based on the stacktrace (fingerprint) leading to this error and does not show it again.
- Always Ignore
Always Ignore changes the error’s status to "Ignored", based on the exception class' name, meaning everywhere this exception class is thrown.
- Don’t notify
Don’t notify disables notifications via integrations for this error, based on the stacktrace (fingerprint).